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Privacy Policy

ATKNSN (We) are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions of use (the Terms and Conditions) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


When you make purchases from (the Website) or browse the Website, or use social media to log on to the Website, we may collect the following personal data about you:

a) your name, image, age and sex;
b) your billing and delivery postal addresses, phone (including mobile phone), fax and e-mail details;
c) where you have registered with us, your user name and password;
d) where you place an order with us, your payment card details;
e) your communication and shopping preferences;
f) your browsing and shopping activities;
g) your date of birth;
h) your interests, feedback and survey responses; and
i) your location when making a purchase.

We may also collect some or all of the above personal data about you when you access and browse the Website. We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.


We (and third party data processors acting on our behalf) may collect, store and process your personal data:

a) to make the Website available to you and to provide you with content which is tailored to your individual tastes;
b) to maintain any registered account that you hold with us;
c) with your agreement, to contact you or permit selected third parties to contact you (including by SMS, push, social media channels and e-mail) about promotional offers and products and services which we think may interest you;
d) for customer satisfaction and market research purposes;
e) to provide our goods and services to you and for associated purposes, including verifying your identity;
f) for research, analysis, testing, monitoring, risk management and administrative purposes;
g) to deliver goods to you (this will include sharing your delivery address and email with delivery companies to arrange and make the delivery);
h) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
i) to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
j) to allow you to participate in interactive features of our service, when you choose to do so;
k) as part of our efforts to keep our site safe and secure;
l) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
m) to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them; and
n) for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through the Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. When you place an order with us, we may offer to retain your payment card details for your convenience to save you having to re-enter these details on a future occasion.

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.


You agree that we have the right to share your personal information with:

a) any member of our group; and
b) selected third parties, including but not limited to Zendesk.

We will disclose your personal information to third parties:

a) in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;

b) if ATKNSN or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of ATKNSN, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.